Nozbe - our payment plans & billing questions
- 30-day Nozbe Trial
- Upgrading Your Account
- Nozbe Plans
- Nozbe Business Accounts and pricing
- Downgrade - Free Nozbe Account
- Additional People in Your Team
- Nozbe Pricing
- iTunes and Appstore Payments
- Accepted Modes of Payment
- Coupon Codes
- Billing Cycles and Restrictions
- Canceling a Nozbe Account
30-day Nozbe Trial
At Nozbe, we understand that peoples' needs vary, and we don't want to charge you for our service unless you're totally happy with it. That is why our new customers can test Nozbe for full 30 days for free, and if they decide to pay, they are still covered by our additional 30-day money back guarantee.
Signing up for a trial account gives you a chance to use Nozbe with all its fantastic features and possibilities it offers - you can create unlimited projects, tasks, and notes as well as invite as many people to your team as you want.
During the trial period, you can use Nozbe on any device you own.
Upgrading Your Account
When your 30-day free trial ends, you'll be prompted to start paying for your Nozbe account.
This way you will be able to continue smoothly developing your productivity system within Nozbe and maintain the full access to our app. When setting up a paid account, you'll be charged for the plan which contains the actual number of accounts you have created during the trial period unless you decide to delete some of them or add further accounts before proceeding with the payment.
Important: if you are still not sure whether Nozbe is what you need, don't worry! We offer every paying customer a 30-day money back guarantee. It means that you get all your money back if you cancel your Nozbe account within 30 days of the payment.
Remember that you save 20% (that's more than two months free!) if you choose to pay for your account for one year in advance.
Our Nozbe Plans
If you want to use Nozbe alone, Solo plan is for you! Or you can choose Duo plan and invite your colleague, friend or partner, create a team and work together. With this plans, you get:
- unlimited projects
- basic productivity reports
- email customer support
These plans are the best options for small growing teams (4, 6 or 8 users). With this plans, you get:
- unlimited projects
- basic productivity reports
- priority support
It is a perfect solution for teams and companies of all sizes. It starts with ten users (10 accounts included in the initial plan). You can also choose bigger Business plans. Nozbe Business Account comes with multiple business-oriented features such as:
- unlimited projects
- advanced productivity reports
- advanced project sharing
- dedicated training and introduction to Nozbe in the company by video conference
- VIP support with a dedicated account manager
Many more new characteristics are in plans.
Nozbe Business Pricing
The pricing for these accounts is also different. Please refer to the pricing site to check on the current cost thereof.
Downgrade - Free Nozbe Account
Yes, after 30 days of trying Nozbe out you can still convert your trial to a free Nozbe account. You won't be able to add people to your team and can only have five active projects- regardless own or shared ones (vs. unlimited in Nozbe paid accounts) but maybe it's all you need.
Additional People in your Team
The major advantage of Nozbe account is its flexibility. Being an account owner you can remove inactive users as well as add new users whenever you need.
- In most of the countries, we charge in US Dollars ($/USD)
- In Japan, we charge in Japanese Yen (¥/JPY)
- In Russia, we charge in Russian Rubles (₽/RUB)
- In most of the European Union, we charge in EURO (€/EUR) except Poland (where we charge in PLN - Polish Złoty) and the United Kingdom (where we charge in GBP - British Pounds). All EU prices include the Value Added Tax (VAT) of 23%
European Union VAT number for EU companies
If you plan to use Nozbe for your company, and it is registered in the EU (except Poland), please remember to enter your company name and EU VAT number in appropriate fields - this way you won't be charged the Value Added Tax.
iTunes and App Store Payments
For our customers' comfort, we have two payment channels: you can either login to your Nozbe account and make your payments and add new accounts via our secure system or use the in-app purchase option in Apple App Store (providing you use Nozbe on your iOS or Mac device).
We are happy to introduce the App Store payments to let iOS users save some time and effort. They can make their monthly payments and add new team members easily via their iTunes account.
Please note, though, that it is impossible to take advantage of our promotions and discounts with the in-app purchase. If you wish to get two months free by paying for one year in advance or use any special discount codes, please, log in to your Nozbe account
Accepted Modes of Payment
In the Nozbe payment system, we accept credit cards (MasterCard, Visa, MaestroCard, JCB, American Express), PayPal and (for Poland only) wire transfers.
In the case of PayPal, both direct debits from a PayPal account and payment by credit card without PayPal account are accepted.
Wire transfers are limited to Poland only and will show as an option only after you introduce appropriate billing address during the checkout process.
We don't charge additional fees, but your banks might.
Nozbe.com (Apivision.com) charges users only the fee as displayed on our website and in your payment confirmation. Please note that some banks may pose on your transaction additional fees for which Nozbe takes no responsibility. If you decide to take advantage of our 30-days money back guarantee, we will refund only the fee as provided on our website.
If you have a discount coupon (either from the special offer or our support personnel), please use the link to our payments site provided with this code. The code will be automatically applied on the payments site, and the value of it will influence what you see at the top of the page in the "Review Payment information" area. The code cannot be applied manually on our payments site.
Billing Cycles and Restrictions
All the payments are subject to auto-renewal and by processing a payment, you acknowledge and accept this condition. The recurrence can be stopped at any time, just contact us and we will stop the billing cycle, but account remains valid for the rest of period that it has been paid for. Only wire transfers require manual renewal.
There are two types of cycles: monthly and annual (if you pay for one year in advance you save 20% - it's like getting more than two months free!).
If you pay for Nozbe via App Store (iTunes), we can't help you with stopping your payment. Due to Apple's policy, only the owner of the account can cancel his/her subscription. In this case, please, make sure to stop recurring on your end in: "My account –> Manage my Subscriptions" in your iTunes account.
Canceling a Nozbe Account
We don't want to charge you for our service unless you're totally happy with it. We have a track record of more than 95% customers satisfaction so we're pretty confident you'll love how Nozbe helps you get things done, but we don't want to charge you unless you're crazy-happy and productive.
As a new user, you can go for a 30-day free trial and then, once you decide to sign up for a Nozbe account you have another 30 days to try out Nozbe with all its fantastic features at no risk. If you decide to cancel your account within 30 days, do so and e-mail us, and we'll give you your money back. Every. Single. Cent. Nozbe keeps the right to refuse granting multiple refunds.
How to cancel your Nozbe account
If you wish to cancel your account, just go to your "Settings" section in Nozbe and choose "Cancel my Nozbe account" in the "Account" section.
Once you click the link, you will be taken to the confirmation window. Remember! After confirming the cancellation, you won't be able to access your account, and any attempt to log in will result in error message informing you that there is no such account (unless you have created a new one under the same address).
Please note that Nozbe newsletter system is separate and if you do not wish to receive further emails from us you will need to unsubscribe link that can be found at the bottom of any newsletter you have received.